Xiaomi Mi Account Unlock
The Mi Account screen is Xiaomi's anti-theft lock, and it catches honest owners as often as thieves. Give us the IMEI of your Xiaomi, Redmi or POCO and we will price the removal straight away, with the money-back guarantee behind it.
Instant Device Check
Check your Mi Account lock status
Enter the IMEI or serial number of your Xiaomi, Redmi or POCO for an instant, no-obligation quote.
Find your IMEI in Settings → About phone → IMEI, or dial *#06#.
Mi Account Check Result
Enter IMEI
Dial *#06# to bring the 15 digits up, then put them into the form above.
We Process
We take the lock off through server-side channels. Your order reference lets you watch it move.
Device Unlocked
Run the phone through setup the ordinary way. The Mi Account screen is gone for good.
What is the Xiaomi Mi Account Lock?
Xiaomi ties every handset to a Mi Account through the Find Device service in MIUI and HyperOS. Reset a Xiaomi, Redmi or POCO while that account is still signed in and the setup wizard will not move until somebody produces the original Mi Account details. Fail to and the phone sits on "This device is locked" indefinitely. Apple does the same thing with Activation Lock, and Google with FRP.
As theft protection it works. The trouble is that it cannot tell a thief from a buyer, so anyone who takes on a handset the last owner wiped without signing out hits the same wall. Second-hand sales and inherited phones account for most of the ones we see.
What we do is lift the lock through server-side channels, which on most handsets means nothing has to be rooted or flashed. Once lifted it stays lifted, through factory resets and through MIUI and HyperOS updates alike.
Where these phones come from
Is yours one of these?
A Redmi or POCO you paid for that will not let you in
More people arrive here for this than for anything else. A handset off eBay, off Marketplace, or out of somebody's hands directly, wiped by an owner who left their Mi Account attached. We work from the IMEI and lift the lock at the server end, and whether the old owner ever answers their phone makes no difference to it.
Enter your IMEI above →A Xiaomi you inherited, locked behind an account nobody has
This is the hardest version of the problem, because Xiaomi's own recovery route asks for exactly the details that are no longer available to anybody. Working from the IMEI instead gets you there without that wait.
Enter your IMEI above →Your own handset, and your own account you cannot get into
A reset done before signing out, a password changed and forgotten, or the email address and number the account hangs on being long gone. We take the lock off from the IMEI and you set the phone up again yourself.
Enter your IMEI above →A batch of ex-fleet Xiaomi handsets to clear
Resellers and asset-disposal firms are welcome here. Put one IMEI in to see the single-unit price, then write to us and we will quote for the lot.
Enter your IMEI above →Permanent Removal
Because the change is made at the server end, it does not come back — not after an update, and not after a reset.
Secure & Private
Nothing on the handset is read, because nothing on the handset needs to be. The IMEI is all the work runs on.