Samsung Galaxy · Coverage lookup

Samsung Warranty Check by IMEI

Find out where a Galaxy handset stands on Samsung’s own record — whether cover is still running, and from what date it was counted. Worth doing before you pay for a repair, and before you buy a phone somebody swears is still under warranty.

15-digit IMEI

Dial *#06# on the handset to display its IMEI.

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Reading the answer

“Out of warranty” is not the end of it

Samsung’s cover on a Galaxy handset is typically one year against defects in materials and workmanship, with the battery and the in-box accessories carrying a shorter term. The clock commonly starts at first activation rather than at the moment you bought the phone, which is why something sold as nearly new can come back with three months left on it.

What this lookup gives you is the manufacturer’s view: whether there is an active record, and from when. What it cannot give you is your legal position, and the two are not the same. In the United Kingdom the Consumer Rights Act puts responsibility on the retailer rather than on Samsung for goods that were not of satisfactory quality when sold, and that window runs considerably longer than any manufacturer warranty. Across the EU the statutory minimum is two years.

So read a result of no active cover as the end of the free repair route, not the end of your options. If a two-year-old handset has failed in a way that suggests it was never fit for purpose, the conversation worth having is with the shop that sold it, on consumer law rather than on warranty.

Ranges this lookup covers

Galaxy S Series

Galaxy Z Fold/Flip

Galaxy A Series

Galaxy Tab

Galaxy Note

Galaxy M Series

Coverage records are held regionally. A handset imported from another market can return a thin or empty record while still being genuinely in warranty in its country of sale — that is a gap in the data rather than proof of anything.

Asked often

Galaxy warranty questions

How long does Samsung cover a Galaxy handset?

One year against manufacturing defects is the usual term on a phone or tablet, with a shorter period on the battery and on the in-box accessories. Samsung Care+ is a separate paid product with its own term and its own excess, bought at or close to the point of sale — it is not something a later owner can add retrospectively.

Does a cracked screen count?

No. Impact damage, liquid ingress and ordinary wear are not manufacturing defects, so the standard warranty does not cover them and neither does consumer law — the handset was sound when it was sold. That is the gap Samsung Care+ and third-party insurance exist to fill. A panel that develops green lines or dead columns with no drop involved is a different case and is worth pressing as a defect.

Does remaining cover follow the handset to a new owner?

The record sits against the device rather than a person, so remaining cover generally travels with it. The practical catch is evidence: a service centre will normally want the original proof of purchase to establish the start date, and a private seller rarely hands the receipt over. Ask for it while you are still negotiating — it is worth more than the box.

Why does the warranty date not match when I bought it?

Because the clock is commonly started at first activation, not at retail sale. A handset that sat in a warehouse for six months, or was switched on by a shop before being sold as new, will show a start date that surprises you. Where the difference matters, the original receipt overrides the record.

Is Knox status part of this answer?

No, and it is worth checking separately if you are buying used. Knox is a hardware-backed flag, and once unofficial firmware trips it there is no resetting it — Samsung Pay and Secure Folder stop working on that handset permanently. A phone can sit comfortably inside its warranty period and have a tripped Knox counter at the same time.

Where is the IMEI on a Galaxy?

Dial *#06# and it appears without placing a call, along with the serial number and, on dual-SIM models, both IMEIs. Otherwise look under Settings, About phone, Status information. It is also printed beside the barcode on the original packaging.