PhoneDecoded
Order Tracking

Check Unlock Order Status

Your confirmation email carries both the address you ordered from and the reference. Put them in below and we will show you where the order stands.

Reading the result

Pending

We have it and it is waiting its turn. There is nothing for you to do.

Processing

Work is under way. The removal request has gone across to Apple's servers.

Completed

It is done. Join the handset to Wi-Fi and take it through setup.

Failed

The unlock could not be completed, and your money has already gone back in full.

Refunded

The money is on its way back to the card you paid with. Banks take 5 to 10 business days over it.


No confirmation email? Look in spam or junk first. If it is not sitting there, send us your name and the email address you used and we will find the order.

Starting a fresh order? Return to the iCloud Unlock page →